STEMHQ
For property operators

Run day-to-day operations without the paper trail

Hazard tracking, maintenance triage, and tenant-facing repair reporting built for HMOs and multi-unit operations.

HHSRS hazard tracker

Log and track all 29 HHSRS hazard categories per property, with severity banding, inspection dates, and resolution status, so every unit has a documented record if a local authority inspects.

Why this matters

HMOs are inspected more often than single-let properties. Unaddressed Category 1 hazards can trigger improvement notices, rent repayment orders, or licence revocation.

HHSRS · 24 Rowan House
Damp & mouldCat 1 · Open
Excess coldCat 2 · Review
Fire safetyCleared

Maintenance triage

Repair tickets are automatically classified as Emergency (24-hour SLA), Urgent (14-day HHSRS window), or Routine, with a contractor database for one-click dispatch, so nothing sits in an inbox waiting to be prioritised manually.

Why this matters

A repair that’s actually an HHSRS-relevant hazard, like a heating failure in winter, but gets treated as routine because no one triaged it, can turn into a legal and compliance problem on top of the original repair.

Maintenance queue
Boiler failure · Flat 3Emergency 24h
Bathroom leak · Flat 1Urgent 14d
Cupboard hinge · Flat 2Routine

Tenant repair portal

Share a unique link with tenants so they can report repairs without needing an account. Severity is auto-classified from their description, and you’re alerted the moment a report comes in.

Why this matters

Operators relying on phone calls or informal messages for repair reporting often have no timestamped record of when an issue was first reported, which matters if a disrepair claim is ever made.

Report a repair
Describe the problem
The boiler has stopped and there is no hot water.
Auto-classifiedEmergency
Submit report

Compliance vault

Gas Safety, EICR, EPC and Fire Risk Assessments tracked across every unit in a multi-unit property, with automatic expiry alerts so renewals across dozens of units don’t fall through the cracks.

Why this matters

Multi-unit operators have more certificates to track than single-property landlords, and more surface area for one to be missed. A single expired certificate across a large HMO portfolio is still a criminal offence.

Compliance · 8 units
Gas Safety (8 units)ALL VALID
EICRVALID · 2030
Fire Risk AssessmentREVIEW 30d
EPC (8 units)ALL VALID

See it on your own portfolio

Start free. The free plan covers up to 3 active rental agreements, unlimited properties, with no time limit.