STEMHQ

Property compliance and risk, handled before it becomes a legal problem.

The Renters’ Rights Act keeps adding new deadlines and duties. STEMHQ tracks them for you automatically and turns your paperwork into court-ready proof - so you’re never caught out by a rule you didn’t know had changed.

One unbroken record, from tenancy to courtroom
Certificates
Gas, EICR, EPC, fire risk, PAT, Legionella and HMO licences renewed on time.
Arrears log
Every missed payment timestamped and escalated.
Compliance checks
Deposit protection and prescribed information verified.
Form 3A
Notice generated only when preconditions are met.
Sealed ✓
A complete, timestamped record ready for court.
Outcomes, not features

Property portfolios don’t fail suddenly. They fail operationally.

Possession turns on what you can prove, not just what you did. STEMHQ records every certificate, notice and payment as timestamped, tamper-evident evidence, so your case is court-ready long before the hearing.

Outcome
Without a system
With STEMHQ
Rent arrears that actually reach mandatory possession
Arrears sit in a spreadsheet. The three month Ground 8 threshold passes unnoticed, and the strongest mandatory ground is gone before anyone acts.
A five step escalation path, timestamped from first contact to court claim. The Form 3A wizard blocks a Ground 8 notice until arrears clear three months’ rent, and offers Ground 10 when they don’t.
Evidence a judge can trust
Loose PDFs and screenshots with no proof of when they were created, or whether they were changed after the fact.
Every document is hashed with SHA-256 on upload and chronologically locked. The file hash is recorded, so the court sees an unbroken, tamper-evident record.
Notices that survive the hearing
A notice misdated by a day, or served by email after 4:30pm, is struck out. The clock restarts from day one.
Deemed service dates are calculated server-side under CPR 6.26 and cannot be overridden, then filed as an N215 Certificate of Service with a locked Statement of Truth.
Compliance that never lapses quietly
A Gas Safety or EICR certificate expires unnoticed until an inspection, and a civil penalty of up to £40,000 lands.
Gas, EICR, EPC, fire risk and HMO licences tracked with 90 day amber warnings, alongside 29 HHSRS hazard categories and pet consent timers.
The standard tools, included

Everything you expect from a property CRM. The court-ready evidence trail is what you don’t get anywhere else.

The everyday management features any letting platform should have. In STEMHQ, they sit on the same record as your compliance tracking and court-ready evidence, so nothing lives in a separate system.

Arrears dashboard
Real-time rent tracking across the portfolio, with days overdue, amounts owed and risk flags at a glance.
APA case tracking
Manage Alternative Payment Arrangement requests for Universal Credit and Housing Benefit tenants from the case file.
Section 13 rent increases
Serve a Form 4A within the rules, with the 52 week limit and tribunal suspension handled for you.
Maintenance and repairs
Tenant repair submissions, contractor assignment and job tracking, all on one timestamped log.
For letting agents

As the Renters’ Rights Act rolls out, more landlords are selling up or going it alone.

The ones who stay are the ones who can see the work. STEMHQ gives you a value proof portal to hand every client: read-only, real-time and always on. When a landlord asks what they are paying for, the answer is already on their screen.

This is what gives your landlords the confidence they are protected, and the reason they stay with you rather than sell up or self-manage.

For your team, it is one less thing to get wrong. Statutory deadlines, arrears escalation and notices are tracked for every property manager, so nothing slips between desks.

Landlord portal
Read only
Shared by Northgate Lettings
PropertyComplianceArrears
14 Maple CourtCurrent£0
7 Beech RowEICR 41d£0
2 Elm GardensCurrent£2,400
31 Cedar WayCurrent£0
4 properties, 1 action neededTimestamped log →
Three portals, one record
Landlord portal
Read-only portfolio access for every landlord client. Real-time compliance, arrears and case status, with no phone calls.
Solicitor portal
Invite a solicitor to a single tenant’s case pack. Scoped access, DPA accepted and SRA number verified, revocable in one click.
Tenant portal
Tenants submit repairs and view their tenancy details. Every report lands on a timestamped maintenance log.
Solicitor portal, in focus
When a case reaches court, hand it over without an email attachment in sight.

Invite your solicitor to exactly one tenant’s case pack, the rent ledger, notices, certificates and deposit proof, and nothing else in your portfolio. Access opens only after they accept a Data Processing Agreement and you have verified their SRA number, and you revoke it in one click when proceedings conclude.

How legal readiness works →
Solicitor accessRead only
DPA accepted before any data is visible
SRA number verified at invite
Scoped to a single tenant’s case pack
×Revoke access, append-only audit log
Proof of integrity
Built with UK GDPR and data protection in mind, so the evidence stands up when it matters.
SHA-256 integrity
Every uploaded document is hashed and chronologically locked. Once locked, the record cannot be altered.
Encrypted at rest
Sensitive fields such as National Insurance numbers are encrypted at field level, not just the disk.
UK GDPR by design
Solicitor access is governed by an Article 28 Data Processing Agreement and scoped to a single case pack.
UK data centres
All traffic served over TLS 1.2 and 1.3, with an append-only audit trail that cannot be edited or deleted.
Compliance Readiness Scorecard

Check your portfolio against the requirements behind a Section 8 possession claim.

Six questions, grouped into court readiness and wider compliance standing. See both scores and every gap in full, with no sign up required.

Court ReadinessQuestion 1 of 6

Is every tenant’s deposit protected in a government-approved scheme (TDS, DPS, or mydeposits), or has it already been returned?

How STEMHQ helps
Turn this checklist into a record that maintains itself.
Recorded per tenancy
Deposit protection, prescribed information and the RRA Information Sheet logged and date-stamped for every tenant.
Tracked before they lapse
Gas, EICR, EPC, fire risk, PAT, Legionella and HMO licences monitored with 90-day expiry warnings across your whole portfolio.
Checked before you serve
The Form 3A wizard blocks a Section 8 notice until every court precondition is met.
See the compliance engine
This scorecard is a self-assessment tool based on our current understanding of legal requirements for Section 8 possession claims in England. It is not legal advice and does not guarantee any court outcome. Requirements may change and individual cases vary.
What’s changing next

The Renters’ Rights Act was the start, not the end.

The next wave of obligations is already legislated or consulting. STEMHQ is built so each one becomes a software update for you, not a scramble.

Late 2026
National PRS Database
Every private tenancy must carry an active GOV.UK registration. Non-registration is a civil penalty of £7,000, rising to £40,000 for repeat breaches.
How STEMHQ prepares. Unregistered properties and lapsed local licences are flagged before enforcement letters arrive.
~2028
PRS Landlord Ombudsman
Mandatory membership with binding decisions on tenant complaints, including compensation awards.
How STEMHQ prepares. Every notice, inspection and repair already lands on a timestamped case log, so complaints are answered with records, not recollection.
Pending
Awaab’s Law for the PRS
Strict statutory deadlines for investigating and fixing damp, mould and hazard reports.
How STEMHQ prepares. HHSRS hazard tracking and deadline calculators are live today. The clock starts on the report, not the excuse.
2035
Decent Homes Standard
A minimum property standard applied to the private rented sector for the first time.
How STEMHQ prepares. A decade of certificate and maintenance history in one place becomes your evidence base.
Pricing

Simple, transparent pricing.

Start free and upgrade when you grow. No contracts and no setup fees. Choose the view built for how you hold property.

Free
£0forever
Up to 3 active rental agreements, unlimited properties. No time limit.
Dashboard and portfolio risk overview
Arrears tracking and escalation logging
Compliance vault and document uploads
APA case tracking and Section 8 notices
Deposit and prescribed information PDFs
RRA timeline tracking
Start free
PremiumMost popular
£8per rental agreement / month
or £80 per rental agreement / year
Everything in Free
Form 3A court-ready possession packs
Automated arrears chasers
Rent-to-rent margin mode
Get Started
Landlord plans are billed per active rental agreement. Agency tiers are billed monthly. No contracts, cancel any time.
Get ahead of enforcement

Ready to get your portfolio under control?

Bring your whole portfolio into one place and see every deadline, arrears position and possession case at a glance. Free to start, nothing to install.

Start freeContact us
Up to 3 active rental agreements, unlimited properties. No time limit.